For vacation homes, condos and short-term rentals
AI CONCIERGE FOR SHORT-TERM RENTALS

Guests get answers.
You get fewer texts.

Carmelevy is an AI concierge for short-term rental owners and their guests. Guests scan a QR code or open a private link to ask about your property, from Wi-Fi and check-in to house rules and your local recommendations.

Try the demo ↗Questions? Contact us ↗

7-day free trial · $29 USD/month for your first 3 paid months · Then $49 USD/month per property. Cancel anytime.

Card required. Cancel before your trial ends to avoid a charge.

Standard price: $49 USD total per month per property, including any applicable sales tax or VAT.

For owners

Spend less time answering repeated questions. Keep the information you share in one place and update it whenever needed.

For guests

Find helpful answers around the clock, without searching through messages or waiting for the host. No guest account or app download required.

As simple as scan, ask, settle in.

Scan the QR code → Ask “How do I connect to Wi-Fi?” → Get the instructions shared by your host.

01   Your apartment, personalized02   Details you control03   One place to ask
TRY A GUEST QUESTION

A question pops up.
Your concierge
has it covered.

Choose a question and see how Carmelevy can answer using the information a host provides. This sample is for Sunset Tower 123.

Illustrative sample conversation. Property details vary. This demo uses prepared answers and doesn’t contact your host or make arrangements.

Carmelevy logo
Carmelevy Concierge AIYour stay, a little easier.
Sample conversationSunset Tower 123
Choose a sample question to try it…
FOR SHORT-TERM RENTAL OWNERS & MANAGERS

A better welcome.
One simple scan.

See how guests can scan your QR code and ask Carmelevy about the pool, house details, and your local recommendations.

Watch the 29-second introduction, or try the sample conversation above.

Try the demo ↗
Read the video’s text version

A family arrives at an oceanfront condo. Their son asks, “Dad, is there a pool?” His father scans the property’s QR code and opens Carmelevy on his phone.

Guest: Is there a pool?
Sample concierge: Yes! Sunset Tower 123 has access to the building’s rooftop pool and hot tub. A lovely place to enjoy the ocean views.

Guest: When can we go swimming?
Sample concierge: The rooftop pool is open from 9 a.m. to 10 p.m. Enjoy the ocean views!

The family looks at the answer together. The concierge also shows the host’s restaurant recommendations: La Palapa, Café des Artistes, and Pancho’s Takos.

Guest: Can we drink the kitchen tap water?
Sample concierge: Yes! Use the separate drinking-water faucet in the kitchen. It’s filtered by reverse osmosis. The fridge water and ice are drinkable too.

Start your eligible 7-day free trial, then $29 USD/month for the first 3 paid months, then $49 USD/month per property. Card required. Cancel before the trial ends to avoid a charge. These are illustrative scenes and sample property details, not a promise about every condo. The video contains instrumental music and on-screen text, with no spoken dialogue.

Illustrative AI-generated scenes with music and on-screen text. Sample property: Sunset Tower 123. Property details vary.
SIMPLE FROM THE START

Your place.
Your information.
Your concierge.

01 / JOIN

Make it yours.

Create your account and start with a 7-day free trial. Eligible new condo subscriptions are $29 USD/month for the first 3 paid months, then $49 USD/month. Your rental property profile lives in your own private dashboard.

02 / PERSONALIZE

Tell us about home.

Add Wi-Fi details, appliance instructions, house rules, and useful contacts. Edit them whenever something changes.

03 / ASK

Settle in, effortlessly.

Share your property’s QR code or private link with guests. They can ask questions without creating an account or downloading an app. Keep a human contact available for anything that needs extra help.

ALWAYS IN YOUR HANDS

New Wi-Fi password?
One quick update.

You should not have to email someone every time a detail changes. Your apartment page puts you in control of the information your concierge uses.

Create your property profile ↗
PROPERTY PROFILE

Everything in its place.

  • Property details & arrival instructions
  • Wi-Fi & appliance guides
  • House rules & local tips
  • Support & emergency contacts
You choose the information you share. Sensitive details require protected access in the live service.
YOUR MEMBERSHIP

A little more
peace of mind.

One subscription per rental property, with its own information, concierge link and guest QR code.

Start with a 7-day free trial

$29 USD / month per property

For your first 3 paid months

Then $49 USD/month per property. Eligible new subscriptions only.

Cancel anytime. Your service stays active until the end of your paid billing period.

Standard price: $49 USD total per month per property, including any applicable sales tax or VAT.

  • One rental property profile
  • Update your property details anytime
  • Property-specific concierge and guest QR code
  • Subscription management
Payment with stripe

7-day free trial · $29/month for 3 paid months, then $49/month per property

Have a promo code? Choose “Use a different promo code” in your owner dashboard, then enter it at Stripe checkout. A different code replaces the launch offer; discounts do not stack.

Start your trial from your owner dashboard. Card required at signup. Cancel before the trial ends to avoid a charge. You’ll enter payment details securely through Stripe.

BUILT FROM HOSPITALITY EXPERIENCE

A host’s perspective.
A hospitality professional’s experience.

Carmelevy was created by Hervé Lévy, a vacation-rental owner with more than 25 years of hospitality experience. The idea is simple: make useful property information easier for guests to find, while helping hosts spend less time answering the same questions.

You provide the details. Your guests get a convenient way to ask about them, from arrival instructions to your favorite local places.

Start your 7-day free trial ↗

7-day free trial · $29 USD/month for your first 3 paid months · Then $49 USD/month per property. Cancel anytime.

GOOD TO KNOW

A few details.

Can I update my property information myself?

Yes. Your apartment dashboard is where you can keep your property details up to date. Sign in to your owner dashboard to add or update your condos.

Who is this subscription for?

Carmelevy is for owners and managers of vacation homes, condos and other short-term rentals. Each property has its own profile, subscription and guest QR code.

Can I cancel?

Yes. Cancel before your 7-day trial ends to avoid a charge. After the trial, eligible new condos pay $29 USD/month for 3 paid months, then $49 USD/month. Cancel anytime. Your service stays active until the end of your paid billing period. Manage or cancel your subscription from My account. Monthly billing means you do not have to commit to all three promotional months.

Does the concierge make bookings or provide emergency help?

Keep a human contact available for bookings and requests that need extra help. For an emergency, contact the local emergency services directly.

Already a guest?

Open the personal concierge link or QR code supplied by your host.

Open guest concierge ↗
Accessibility & assistance